Terms of service
Last updated: [23/04/2026]
Welcome to SWAASAA Life (“we”, “our”, “us”). By accessing or using our website:
you agree to comply with and be bound by the following Terms of Service.
1. General Conditions
By using this website, you confirm that:
- You are at least 18 years old
- You will use this website for lawful purposes only
- You will not misuse or attempt to disrupt the website
We reserve the right to refuse service to anyone at our discretion.
2. Products & Information
We strive to ensure that all product descriptions, images, and information are accurate. However:
- Minor variations may occur
- We do not guarantee that all information is error-free
All products are intended for general wellness purposes only and are not a substitute for professional medical advice.
3. Pricing & Payments
- All prices are listed in INR (₹) and are subject to change without notice
- Payments are processed securely through third-party providers (e.g., Razorpay)
- We do not store your payment details
We reserve the right to cancel or refuse any order due to pricing errors or suspicious activity.
4. Orders & Acceptance
Once an order is placed:
- You will receive an order confirmation
- Acceptance of your order is subject to availability and verification
We may cancel orders if:
- Product is unavailable
- Payment is unsuccessful
- Fraudulent activity is suspected
5. Shipping & Delivery
- Orders are processed within 1–2 business days
- Delivery timelines may vary based on location and logistics
We are not liable for delays caused by:
- Courier partners
- Natural events
- Incorrect shipping details provided by the customer
6. Returns & Refunds
Due to the nature of our products:
- Opened products are not eligible for return
If you receive a damaged or incorrect product:
- Contact us within 48 hours of delivery
- Provide photo/video proof
We will review and provide a replacement or refund where applicable.
7. Intellectual Property
All content on this website—including text, images, logos, and design—is the property of SWAASAA Life.
You may not:
- Copy
- Reproduce
- Distribute
- Use our content without permission
8. Limitation of Liability
We are not liable for:
- Any indirect or consequential damages
- Misuse of our products
- Individual health outcomes
Use of our products is at your own discretion.
9. Indemnification
You agree to indemnify and hold SWAASAA Life harmless from any claims, damages, or expenses arising from:
- Your misuse of the website
- Violation of these Terms
10. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of courts in:
👉 Chennai, Tamil Nadu
11. Changes to Terms
We reserve the right to update or modify these Terms at any time.
Changes will be effective immediately upon posting.
12. Contact Information
For any questions regarding these Terms, please contact:
📧 Email: support@swaasaalife.com
📍 Location: Puducherry, India